I have. You think that the change is going along smoothly, and then.... wham! Oops - we missed that. :(
Now what do we do? Do we rescind the decision and revert back to the old way? Do we admit our failing - apologize and ask our stakeholders to gut it out and move on? Ugh.. our reputation is at stake here!
Digging in your heels is probably not a good idea.. might as well kill the project. What you missed will go down as the only thing remembered about the change. Reverting back to the old way - not a good idea either. There had to be some business goal that is not being achieved if you do that.... right?
Probably the only choice you have is: 1. Be transparent about the miss. 2. Involve the stakeholders in calibrating the solution. 3. Let them know that they can and will make a difference in making sure we do this the right way. 4. Add some of them to the team to help build confidence that we won't miss something else. Tough pill to swallow? Yep.
Now what do we do? Do we rescind the decision and revert back to the old way? Do we admit our failing - apologize and ask our stakeholders to gut it out and move on? Ugh.. our reputation is at stake here!
Digging in your heels is probably not a good idea.. might as well kill the project. What you missed will go down as the only thing remembered about the change. Reverting back to the old way - not a good idea either. There had to be some business goal that is not being achieved if you do that.... right?
Probably the only choice you have is: 1. Be transparent about the miss. 2. Involve the stakeholders in calibrating the solution. 3. Let them know that they can and will make a difference in making sure we do this the right way. 4. Add some of them to the team to help build confidence that we won't miss something else. Tough pill to swallow? Yep.